Culver City Observer -

City Launches New 311 Program for Non-Emergency City Services

Santa Monica Works/Go System Also Replaced by New Mobile App


By Stan Greene

Santa Monica launched yesterday a new 311 assistance program to improve customer service for all non-emergency City services.

Santa Monica 311, available in English and Spanish, is an integrated program accessible via phone, email and web, city officials said a press release yesterday. The city has also launched a new mobile app that replaces the Santa Monica Works/Go system to make it easier to contact city departments and submit requests.

“Our new 311 program will allow Santa Monicans to access information they need about city services quickly, in multiple languages,...

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